Support Services
L1–L3 ERP support with SLA-driven ticketing, performance tuning, break-fix and enhancements, and proactive system monitoring — tiered plans matched to your needs.
Reliable Infor ERP Partner · Maharashtra, India
Faster support.
Better solutions.
Zero hassle.
Co-creating meaningful solutions that fulfill your business purpose — through the responsible use of every resource.
- Functional & technical consultants with 10+ years of Infor experience
- Projects delivered across the US, UK and Europe
- SyteLine 8, 9 & 10 (CSI) — on-premise and cloud
Our services
Four ways we help your Infor ERP deliver more
Consulting Services
Functional consulting across SCM and Finance, technical consulting in SQL, SSRS and C#, cloud transition support, and business process optimization aligned to your goals.
Project-Based Engagements
Implementation of Infor ERP on-premise and cloud — from planning and deployment to post-launch support — plus upgrades, custom development and third-party integrations.
Training & Development
End-user training sessions, Infor best practices, and continuous learning resources — user guides and workshops that keep your team current with the latest Infor technologies.
Project highlights
Hands-on across the Infor stack — from SyteLine 8 to CloudSuite
| Product | Deployment | Service type | Industry | Location |
|---|---|---|---|---|
| CSI (SyteLine) 10 | Cloud & On-Prem | Implementation, Support & Upgrade | Manufacturing, Service | US, UK |
| CSI (SyteLine) 9 | On-Prem | Implementation, Support & Upgrade | Manufacturing, Service | US, UK |
| SyteLine 8 | On-Prem | Support & Upgrade | Manufacturing, Service | US, UK |
| Factory Track | Cloud & On-Prem | Implementation & Support | Manufacturing | US, UK |
| ION & Infor OS | On-Prem | Development & Support | Service | UK |
| Custom Service Mobile App | On-Prem | Development & Support | Service | UK |
| Bartender | Cloud & On-Prem | Implementation & Support | Manufacturing, Service | US, UK |
| Third-Party Applications | Cloud & On-Prem | Implementation & Support | Manufacturing, Service | US, UK |
Who we are
Senior experts, united to raise the standard of Infor support
Inforology Soft Tech is built on over a decade of specialized experience — a team of functional and technical consultants with 10+ years of deep expertise in SQL, SSRS, C#, Infor SyteLine ERP, Factory Track, ION and other Infor products, united to deliver a higher standard of support.
- Direct access to seniors. The consultant who scopes your work is the one who does it — no handoffs to juniors.
- Global delivery, sensible pricing. Proven with clients in the US, UK and Europe — without big-partner overhead.
- Full-stack Infor expertise. SyteLine 8/9/10, Factory Track, ION & Infor OS, Bartender, SSRS, SQL, C# and custom mobile apps.
- True partnership. We co-create solutions with your team — accountability, reliability and round-the-clock service.
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